If I've qualified for an e-gift card as part of a promotion, how can I claim it?

To claim your e-gift card, tap on the bonus e-gift card message at the top of the home screen, and then hit the Claim button.

Once you've claimed it, the e-gift card will appear in your main UGO Wallet screen, ready for you to use!

If you change smartphones and haven't used the balance yet, your e-gift card will be back in Promo & Offers, waiting for you to claim again. Just follow the instructions above a second time and the same balance will be available on your e-gift card.

Have other questions? Check out the UGO Support section.