UGO Wallet Support

Need help with UGO Wallet?
Our UGO Customer Care Team is ready to help you with any questions about UGO Wallet.

Contact us by email

Send us an email at contactus@ugowallet.com. The UGO Customer Care Team will get back to you as soon as possible.

Contact us by phone

From North America: call 1-844-838-1192 toll free.

Monday to Friday between 9am and 6pm Eastern Time (ET).

Have a complaint?

If you have any complaints, please contact the UGO Customer Care team using the contact information above and we will work with you to address your complaint. You may also review the "If you have a problem or concern" section within the UGO Wallet Terms and Conditions.

Have a card-related question?

For any questions related to credit cards, loyalty cards, or gift cards, please contact the card issuer or provider.